Your privacy is our top priority at 99xo com. This Privacy Policy explains in detail what data we collect, why we collect it, how it is stored, and what rights you have.
99xo com ("we", "us", or "the platform") takes your privacy seriously. This Privacy Policy applies to the 99xo com website, mobile app, and all associated services. Please read this policy carefully before using our platform.
When you create an account, make transactions, or use our services on 99xo com, we collect certain necessary information. This data is used solely to provide you with the best possible service and to maintain a safe environment.
99xo com collects two types of information from you — what you voluntarily provide, and data collected automatically as you use the platform.
| Data Type | Details | How We Collect It |
|---|---|---|
| Identity Information | Name, date of birth, gender, nationality | Registration Form |
| Contact Information | Email, phone number, address | Registration & Verification |
| Identity Document | NID, passport, or driving licence | KYC Process |
| Financial Information | Payment methods, transaction history | Deposits & Withdrawals |
| Usage Data | IP address, browser, and device information | Automatic Logs |
| Gaming Activity | Betting history, game preferences, session data | Platform Usage |
Note: 99xo com never stores your full bank card number or PIN. Payment details are sent directly to our secure payment gateway.
99xo com uses your data only when necessary. We do not process information for unrelated purposes. The key reasons we use your data are outlined below:
99xo com uses industry-leading technology to protect your personal data. Our servers are secured with SSL 256-bit encryption and undergo regular third-party security audits.
Data is generally retained for up to 5 years after account closure, though legal obligations may require a longer retention period. If you request account deletion and there are no legal barriers, we will arrange to erase your data as promptly as possible.
Two-Factor Authentication (2FA): Enabling Two-Factor Authentication on 99xo com adds an extra layer of security to your account. Every login will require additional verification via SMS or an authenticator app.
99xo com does not sell your personal information or share it with any third party for marketing purposes. However, there are certain circumstances where sharing information may be necessary:
| Shared With | Reason | Limit |
|---|---|---|
| Payment Processor | To complete transactions | Only Essential Financial Information |
| KYC Verification Service | Identity Verification | ID document details only |
| Law Enforcement Agencies | By court order or legal requirement | Legally required data only |
| Regulatory Authority | Licensing & Compliance Audits | As required by regulatory authorities |
| Technology Partners | For platform operations | Under NDA, limited information only |
All third parties that 99xo com works with are bound by strict confidentiality agreements. They may only use your data for the specific purpose for which it was shared.
99xo com uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the platform.
As a member of 99xo com, you have important rights over your own data. We respect these rights and aim to respond to any request within 72 hours.
You may request to know what personal information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request that your data be deleted, provided there are no legal grounds preventing this.
In certain circumstances, you may request that the processing of your data be temporarily suspended.
You may request a copy of your data in a portable format.
You may object to the processing of your data for specific purposes.
To exercise these rights support@99xocom.netor email us at visit the Help Centre . Your identity will be verified upon request, and we will provide a full response within a maximum of 30 days.
99xo com is strictly for users aged 18 and above. We do not knowingly collect or process data from minors. Age verification is in place at the point of registration.
If we become aware that data from a minor has been collected inadvertently, we will delete it immediately and close the associated account. If you suspect this has occurred, please contact our support team right away.
The 99xo com platform may reference third-party services such as payment gateways or game providers. These services operate under their own privacy policies, which are entirely within their own authority.
99xo com is not responsible for the privacy practices or data handling of any third parties. We recommend reading their privacy policies before using any third-party services.
99xo com may update this Privacy Policy from time to time. For any significant changes, you will be notified via your registered email or through a platform announcement. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
The date of the latest update is shown at the top of this page. We recommend checking back regularly to stay up to date with our current policy.
For any questions, concerns, or data requests regarding our Privacy Policy, please contact our Data Protection team. We typically respond within 72 hours.
Data Protection Contact:
Email: support@99xocom.net
Help Center: Visit the Help Centre
Registered users can submit a ticket directly after logging in.
We are committed to protecting your privacy on both a technical and a policy level.
Read the 99xo com Privacy Policy and enjoy the best gaming experience in Bangladesh with your data fully protected.